To determine the level of support and training your organization needs to ensure a smooth transition to a new Enterprise Resource Planning (ERP) system, you can follow these steps:
- Identify the scope of the ERP system implementation: Determine the modules and features of the new system that will be used by your organization, and the impact on the current business processes.
- Assess the current knowledge and skills of your employees: Evaluate the existing knowledge and skills of your employees, especially in the areas related to the new system. Identify any knowledge gaps that may exist.
- Define the training needs: Based on the scope of the ERP system implementation and the current knowledge and skills of your employees, define the training needs. Determine the type of training (e.g., classroom, online, on-the-job) that will be most effective for your employees.
- Determine the level of support: Identify the level of support required to ensure a smooth transition to the new system. This may include technical support, help desk services, and user support.
- Create a training plan: Develop a training plan that includes the training needs, training objectives, training methods, and the timeline for the training activities.
- Implement the training plan: Conduct the training activities according to the plan and monitor the progress of the employees.
- Evaluate the training effectiveness: Evaluate the effectiveness of the training activities and the level of support provided. Identify any areas that need improvement and make necessary adjustments.
By following these steps, you can determine the level of support and training your organization needs to ensure a smooth transition to a new ERP system. It is important to invest in a comprehensive training program to maximize the benefits of the new system and minimize the risks of the transition.
WrkPlan provides a custom tailored implementation plans with flexible training for your whole team in 90 days or less.
